Delete your account.
You can request deletion of your MyVitrine: Collection Tracker account and its associated data here, even if you have uninstalled the app.
Send your request.
Email support@myvitrine.app from the email address linked to your Vitrine account, or use our contact form. Tell us that you want to delete your account and associated data. You do not need to reinstall or sign into the app to submit a request.
We will verify account ownership before deleting anything and confirm when your request is completed. If you no longer have access to your account email, let us know so we can help verify ownership. Do not send a password or sign-in code.
You can also delete from Vitrine.
Open Settings, choose Account Settings, then Delete Account and follow the confirmation steps. Uninstalling the app alone does not delete your account.
What happens to your data.
Account deletion removes your account and collection, associated files and connected social-service data. It does not recover copies that another person has saved or cancel an Apple or Google subscription. Manage any subscription through the relevant store.
We may retain information needed for legal obligations or the investigation of abuse. Backup copies and provider logs may remain until their retention cycles expire. See our Privacy Policy for more about retention and your choices.